GB
Genine B

1 reviews | Active since Apr 2015

15 Apr 2015, 11:57

DEBIT ORDER RESEVE WITHOUT REQUESTING FOR IT TO BE

GOOD DAY <br> I VISIT THE BRIXTON BRANCH IN oCTOBER AND REQUEST THAT THE PAYMENT FOR oCTOBER SHOULD BE RESERVE FOR AFRICAN BANK AND NOT CAP FIN , AFTER SERVAL CALL FROM CAP FIN AND MR DESPUTING THE REVERSAL I GOT MY STATEMENT NOW CAPFIN IS ARRESSING ME FOR THE AMOUNT AND A EXTRA R1000 FOR THE INTERST .I WILL NOT PAY IT , ITS STANDARD BANK RESPONSIBILITY !!!<br> THEY JUST HAVE INCOMPENENT STAFF MEMBERS THAT NOT FULLY TRAINED BUT PASS TO START WORKING .

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Replies (1)
Standard Bank
Standard Bank's reply15 Apr 2015, 14:05
Official
Hello Nini*1,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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