DB
Dawid B

1 reviews | Active since Jan 2019

13 Dec 2023, 10:13

Debit order refund

I lost my job and the bank repossessed my car. After the repo they still debited my account. 2 weeks later they didnt refund me. Still awaiting feedback. No one can give me answers keep on referring me one to another. I tried calling the numbers they gave me -NO ANSWER. See to it that they debited my account please bring back my car as i am paying for a vehicle the bank already sold.

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Replies (1)
Standard Bank
Standard Bank's reply13 Dec 2023, 10:15
Official
Dear Dawid
 This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, Standard Bank Hello Peter Team ***