rH
renata H

1 reviews | Active since Jan 2017

03 Jan 2017, 13:11

Debit Order Refund

<p>i locked a complaint with Standard bank regarding a Debit order fee that needs to be cancelled and the amount that was deducted to be reversed back into my bank account.</p> <p>the Debit order has been cancelled as Promised but i do not get any feedback on the Reversed amount that has been deducted from my account however.</p> <p>this is not on as i Was Promised via this e-mail address ********** which does not exist at all as all my e-mails returns as FAILED.</p> <p>the Date of this Debit order fee is 02/12/2016 and still needs to be refunded.</p> <p> </p> <p> </p>

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Replies (1)
Standard Bank
Standard Bank's reply05 Jan 2017, 10:09
Official

Good day Renata Human

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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