1 reviews | Active since Oct 2016

23 Jan 2023, 15:16

Debit order query

Hi I received an sms starting you guys did receive payments. My account wasn't debited in December by you guys I don't know I'm getting threatening sms when It wasn't my fault that u guys didn't debit me I called ur call center but you agents the just hang up whilst waiting on the lane .can someone call me to clarify

0
Replies (1)
Standard Bank
Standard Bank's reply23 Jan 2023, 15:22
Official
Hi Nonhlanhla

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team***