1 reviews | Active since Aug 2016
Debit order problems
<p>Hi, I need assistance with debit order issues. I was not informed that my UCount debit order was going to be deducted and did not receive any sms in that regard. When I was on my bank Saturday (27 August 2016) afternoon I note my account is in the minus. There are two UCount debit orders and a Honouring fee that went off my account and it is upsetting to see that when I was not informed about the debit orders otherwise I would have made a plan to have sufficient funds. If can please assist me with this. </p>
Good day Ilze Stoltz
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Ilze Stoltz
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********Best regards,
Good day Ilze Stoltz
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Best regards,
Good day Ilze Stoltz
Thank you for your posting.
We apologise that you have experienced this incident.
Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
********** (fax)
**********
Best regards,