TN
Thandisizwe N

1 reviews | Active since Jul 2015

03 Aug 2015, 12:07

Debit order on my account

There has been people debiting money on my account for almost a year now without my consent. Standard bank don't want to take responsibility for debit orders debited beyond 40 days. They say that if I want the money debited beyond forty days I should pay 200 for each transaction. I'm very disappointed as I have re**** on Standard bank on all my accounts, car, house and loans' have sent emails to standard bank on numerous occasions' debit order was made only on the 1 August 2015 after I insisted these debit orders to be removed. Please note that I have lost a lot of money and find it difficult to trust the banking with standard bank.

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Replies (1)
Standard Bank
Standard Bank's reply05 Aug 2015, 14:35
Official
Hello sibabalo2013,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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