1 reviews | Active since Jun 2017
Debit order on club account
Debit order on a Club account Feedback from Standard bank charges for old debit orders are charged at R120 per reversal and will only be able to get the money back into the account February 2018 that is if we give them the go ahead to reserve debit order from 2017 and 2027 Jan, Feb March ,Apr. Standard bank is offering to reverse from May to Nov 2017. When we request an SMS notifier it is not possible. The only offer is to get a statement every 3 months which is also not free of charge. An amount of about R4000 has disappeared
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Thoko Kubheka
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***