MG
Megan G

1 reviews | Active since Mar 2009

04 Jul 2022, 14:02

Debit order not deducting

Hi! I am going insane trying to speak to some one who can assist me. I am being handed over for a debit that you guys do not deduct! How can I sort this out ? Once again debit did not go off and no one can give me answers. Please help!

0
Replies (2)
Standard Bank
Standard Bank's reply04 Jul 2022, 15:19
Official
Good day Megan Goodman

We have received and reviewed your Hello Peter post. 

Our Customer Resolution Team has logged a formal compliant which has been routed to the Vehicle Finance department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards,
 Standard Bank Help Centre
 ***
Standard Bank
Standard Bank's reply11 Jul 2022, 16:32
Official
Good day Megan Goodman

We have received confirmation from our VAF team that they forwarded you with the outcome of your complaint/request.

We trust that this is in order

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, Standard Bank Hello Peter Team ***