IL
IAN L
1 reviews | Active since Apr 2011
23 Oct 2025, 08:44
Debit order not canceled as requested by my debt review provider
Good Day. You have confirmed and confirmed that I am under debt review yet you have not canceled the debit order as requested, the debit order has just gone off. Please put the money back and cancel the debit order as requested
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
23 Oct 2025, 08:46Dear Ian
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Oct 2025, 08:46
Official
Dear Ian
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
IL
IAN L's updateReviewer Update
23 Oct 2025, 08:53Please put the money the money back in my account. You have confirmed and accept documentation from my debt review provider yet you have not canceled the debit order. You can put it back into my standard bank savings account
IL
IAN L's update23 Oct 2025, 08:53
Reviewer Update
Please put the money the money back in my account. You have confirmed and accept documentation from my debt review provider yet you have not canceled the debit order. You can put it back into my standard bank savings account
Standard Bank's replyOfficial
23 Oct 2025, 09:39Good day Ian
Our team will reach out to you.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will reach out to you.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Oct 2025, 09:39
Official
Good day Ian
Our team will reach out to you.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
Our team will reach out to you.
Please be on the look out for our call.
Thank you
Kindest regards
Standard Bank Hello Peter Team
***
IL
IAN L's updateReviewer Update
23 Oct 2025, 11:27Noone has called me. I have proof that the debit order was canceled yet you still took money from my account. I need this refunded without delay
IL
IAN L's update23 Oct 2025, 11:27
Reviewer Update
Noone has called me. I have proof that the debit order was canceled yet you still took money from my account. I need this refunded without delay
Standard Bank's replyOfficial
23 Oct 2025, 12:10Good day Ian,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Oct 2025, 12:10
Official
Good day Ian,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
24 Oct 2025, 12:28Dear Ian
Thank you for providing clarity.
We will close this matter on our side.
Continue to have a great day further.
Thank you for providing clarity.
We will close this matter on our side.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Oct 2025, 12:28
Official
Dear Ian
Thank you for providing clarity.
We will close this matter on our side.
Continue to have a great day further.
Thank you for providing clarity.
We will close this matter on our side.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank Hello Peter Team
***
IL
IAN L's updateReviewer Update
24 Oct 2025, 13:16I answered but the person calling dosent speak. Leave it at that.
IL
IAN L's update24 Oct 2025, 13:16
Reviewer Update
I answered but the person calling dosent speak. Leave it at that.
Standard Bank's replyOfficial
24 Oct 2025, 13:47Dear Ian
Thank you for providing clarity.
We will close this matter on our side.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for providing clarity.
We will close this matter on our side.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply24 Oct 2025, 13:47
Official
Dear Ian
Thank you for providing clarity.
We will close this matter on our side.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for providing clarity.
We will close this matter on our side.
Continue to have a great day further.
Kindest regards
Standard Bank Hello Peter Team
***