MS
Mziwembeko S
1 reviews | Active since Jun 2021
29 Jun 2021, 12:52
Debit order I don't know about
Good day
I would like to lay a complaint about a debit order that has been happening on my account since last month which is worth R1190.02. I went to the bank and they said they won't be able to reverse it but they said it won't happen again. But this month it took the money twice from my account which is worth R2380.04 I went to the branch and they told me they can't reverse it or do anything about it.
Please advice on how can I deal with this situation in this difficult time.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
30 Jun 2021, 01:38Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Standard Bank's reply30 Jun 2021, 01:38
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)***