Debit Order - FAIL!!!!

it has came to my attention (i just got back from leave) that you guys have not debited me for the loan. there was no communication from you guys what so ever, i then called the *** number this morning and spoke to a lady named Callen (who then dropped the phone in my ear). she told me that the account number they have on the system is for my old FNB account and that there is no ERROR on her side. i have been getting my salary in my Standard bank account. PLEASE GO BACK TO YOUR RECORDS AND CHECK WHICH ACCOUNT NUMBER I SAID I WANT I WILL BE GETTING PAID IN. I AM SOO ANGRY THAT I HAD TO CALL YOU AND I CANNOT AFFORD FOR MY NAME TO HAVE ANY NEGATIVE ON ITC. <br> NOW LISTEN - because of your incompetence i will not pay any interest accumulated AS YOU IDIOTS ARE AT FAULT , you guys need to sort this mess up and i mean ASAP. i will pay the monthly payment as arranged when taking out the loan. <br> ****t of Regards<br> Monique<br>