RM
Ross M

1 reviews | Active since Aug 2012

03 Sept 2018, 09:44

Debit order disaster

I have requested my debit orders be changed since November 2017.

It is now September 2018 and this issue has still not been resolved, I have now sent a letter requesting debit change to **********

You have cost me almost R3000 in total with costs of over draughts as well as debits that reverse.

Please arrange this refund as this is your negligence.

0
Replies (1)
Standard Bank
Standard Bank's reply03 Sept 2018, 10:40
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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