AB
Adam B

1 reviews | Active since Jan 2014

19 Dec 2018, 08:01

Debit order deducted before pay date - AGAIN!!

Hi,

So this has now been happening consecutively for years on end, where EVERY YEAR, my RCP loan is Deducted BEFORE my Pay date on a December...

EVERY YEAR DECEMBER, I complain about this... and then next year it happens AGAIN!!

So now considering the fact that my salary has not been paid yet and I had some money to use still in my Cheque account for fuel.... are YOU going to now pay for my fuel?? Or shall I just walk where I need to go? Knowing that I had money for fuel until pay day...??!!

Ridiculous I tell you...

Assumption is the mother of all problem...

I want this escalated the whomever it concerns.

Thank you.

Sincerely your annoyed customer,

Adam Barnard

0
Replies (1)
Standard Bank
Standard Bank's reply19 Dec 2018, 12:44
Official
Dear  Adam 
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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