MT
Mahwasane T
1 reviews | Active since Jun 2021
28 Sept 2021, 01:13
Debit order
I am not happy with them how can they deduct my debit order on the 22nd yet 23rd of September is not a holiday they then went ahead and charged me honouring fees because they was no enough money on my account. That is unacceptable I would understand if it was on the 23rd and i deposited money on the 23rd it showed 25th yet it was an immediate payment.
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Replies (2)
Standard Bank's replyOfficial
28 Sept 2021, 02:54 Hello Mahwasane
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply28 Sept 2021, 02:54
Official
Hello Mahwasane
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***
MT
Mahwasane T's updateReviewer Update
01 Oct 2021, 02:21No one has contacted me in this regards still waiting
MT
Mahwasane T's update01 Oct 2021, 02:21
Reviewer Update
No one has contacted me in this regards still waiting