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Phakamile Mpofu-Mahamba

1 reviews | Active since Jun 2016

13 Dec 2022, 09:26

Debit Order Change Date

If there was a zero then I would definitely give them. I tried calling them in order to change the debit order date. The person who assisted me said it's changed but it hasn't. tried calling them and even sending them emails but i am not receiving any feedback. I wouldn't advice anyone to use them as they will surely be frustrated with their service.

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Replies (1)
Standard Bank
Standard Bank's reply13 Dec 2022, 09:29
Official
Hi Phakamile

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team***