lN
lungisani N

1 reviews | Active since Apr 2021

24 Nov 2023, 08:24

debit order

I closing this bank account and moving to another bank. I cant be asking for a debit order date change and still nothing. I keep getting debited on the wrong date when funds aren't there. Just like today.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Nov 2023, 08:45
Official
Good Day Lungisani

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply27 Nov 2023, 11:59
Official
Good Day 

We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regard
Standard Bank Social Media Team