Debit order bounced fees

I am very unhappy with Standard Bank. I have never received such bad service. Since last year end of March 2020 when the hard lock down started I didn’t receive any income for 2 months. I tried to phone and ask to stop my debit orders so that the debit fee penalties can stop but no one assisted me regarding this so I moved to another bank. The problem is still there the interest fees is around +- R27 per month. It’s almost been a year later now and the problem is not sorted out, I don’t know what to do anymore. My account is in arears with R 1 385.76 and still going up every month. I will not pay this fees as I tried to close this account and reverse my debit orders last year. Please contact me and close my account ASAP.