Debit order bounced due to double account fee

My account fee was taken off my account on 28 and 30 January. As a result a debit order was returned unpaid. I received a call from a person telling me that the R179 will be reversed but theat the R115 for the fee for the unpaid item will not be reversed as there was not enough money in my account. If I look at my balance on 29 January it is exactly R115,11 more than the debit orders that are supposed to come off my account. I would like the R115 reversed as well as the R179 please.