Debit Order

Dear So Called Standard Bank,

I received an SMS earlier today stating: "Hi, for your convenience, your debit order will be processed on the 15th Dec to give you time to enjoy your next family holiday. Your Jan'18 installment will be processed as usual."

I have been a client with Standard Bank for more that 30 years and have been paying my installments on time month after month.

My debit orders normally get processed on the 1st of each month, but for some reason Standards bank has decided to TAKE another installment in the same month, for their own convenience. Taking into account that I only receive a salary once a month (not twice), what does give Standard Bank the right to take this installment.

This is utterly unprofessional, irregular and self serving. No excuse could justify the taking of a client's funds without the consent of the client (the person that entrusts the management of their funds to you).

I sincerely hope that Standard bank reviewes their position on the taking of their clients money unrightfully, or the only clients they have will be themselfs.