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Theresa V

1 reviews | Active since May 2015

03 Sept 2025, 12:07

Debit for closed account

I was surprised to see Standard bank debit my account on the 30 for an account I settled 2 years ago . I called and spoke to Linda and she said is bank charges I asked her for what if I came and settled the account. The purpose to settle is to minimise my debts and now they take money for no reason 🤬🤬

0
Replies (2)
Standard Bank
Standard Bank's reply03 Sept 2025, 12:14
Official
Dear Theresa,

We truly appreciate you bringing this to our attention.

Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply04 Sept 2025, 14:00
Official
We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. 

Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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