SM
Sivuyile M

1 reviews | Active since Feb 2014

20 Jan 2016, 13:57

Debit Card cannot accommodate a limit increase!!!

In November of 2014 I lost my wallet together with my debit card. I managed to do a replacement at the Midrand City Centre branch. I noticed that my card has an ATM withdrawal limit of only R1000. When I went back to the branch to increase it, I was told some poor excuse that I couldn't increase it because of the \nature of my card". When I requested another card then"

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Replies (1)
Standard Bank
Standard Bank's reply21 Jan 2016, 09:10
Official
Hello SivuyileM86,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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Best regards,