JD
Jessie D
1 reviews | Active since Aug 2015
06 Aug 2015, 23:26
Debit card blocked 1st whilst on holiday overseas!
My debit card was blocked without notice on 1st August 2015 whilst on holiday in UK! Having got it unblocked on my return to South Africa today, 6th August, I now see that the same thing has happened with my credit card! Why no explanation or warning? Is this Standard Bank's idea of 'customer service'? I have had these accounts for over 30 years.....!<br> <br> Jessie Dennett
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Standard Bank's replyOfficial
13 Aug 2015, 08:55Hello Brass****hings,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Aug 2015, 08:55
Official
Hello Brass****hings,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***