BM
Bongiwe M

1 reviews | Active since Dec 2024

09 Sept 2026, 08:40

DEBIT

Standard bank authorized a payment to go off my account where the funds were not enough in my account then has the nerve to charge me an honoring fee, how does money that is not on my account go through then I get charged for it.

0
Replies (2)
Standard Bank
Standard Bank's reply09 Sept 2026, 08:42
Official
Dear Bongiwe 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply10 Sept 2026, 14:39
Official
Dear Bongiwe 

 We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards
Standard Bank Social Media Team
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