BK
Brian K

1 reviews | Active since Mar 2009

12 Mar 2021, 10:47

Debicheck approved / non approve

Good day I call the Contact centre to reverse a debit order. How can the bank allow a debit to go through if I didn't approve(debicheck). they now say the cant reverse it because the other party put a forced debicheck through. so anyone can do that and get away with ******. please assist in this regards.

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Replies (1)
Standard Bank
Standard Bank's reply13 Mar 2021, 00:52
Official
 Hello Brain 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support.   Kind regards
 Complaint Resolution Centre
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