1 reviews | Active since Sept 2017
Debicheck *****
I really have issues with the way the debicheck system is being abused at banks, particularly at Standard Bank. Clients are supposedly have to agree and authorize a debicheck since once approved it can never be disputed. I don't know how but these ************ service providers obviously colluding with the bank have come up with a way of submitting a debicheck mandate and without the client's knowledge or consent the debicheck mandate will be approved and enforced.
The client now will be stuck with a debit order I have no knowledge of or an amount we never agreed on.
I am a victim of this. ALL my debicheck orders at Standard Bank were never approved by me. I haven't seen or given the option to agree or authorize them but they are there and I have no say about them and I am just a spectator people having a field day on my hard earned money that was supposed to be safe at the bank. I am so frustrated by this because when I enquire I am asked how can this happen without my authority it is not possible but in actual fact it is happening and I didn't approve.
Thank you Ndlovu SC
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Our team has tried calling you twice on 2 different occasions.
Your number is not going through, please provide us with an alternative so we can get hold of you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
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Our team has tried calling you twice on 2 different occasions.
Your number is not going through, please provide us with an alternative so we can get hold of you.
Looking forward to your feedback.
Kindest regards
Standard Bank Hello Peter Team
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We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
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We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
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