1 reviews | Active since Oct 2016

10 Oct 2022, 16:00

Debi check

My standardbank app does not send me Debi checks I went to the branch and called the call centre they advised they not use why it's not working coz everything seems okay on their side, now my debit order does not want to go thru coz I can't accept the debi check, and the bank doesn't know how to sort the problem out

0
Replies (1)
Standard Bank
Standard Bank's reply10 Oct 2022, 16:29
Official
Good Day Tasmin 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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