Dead mans account lives on

Deceased account transacted on 17 months after his death. Executor only discovers account existed on 30/9/2014. Irene Meyer and Shaon Stander skirt all responsibility. The responses from the Bank are hilarious. One letter contradicts the other. FICA requirments not adhered to by Bank. The Bank can't provide information as to who closed the account and why it was closed. The bank refuses to provide Executor with IP Address regarding online payments. 1200 characters too short to descrbe.Its all in black and white and yet denied by a so called \reputable"Bank. When will employees stop selling their soles for a few rands they earn! By the way the account number of deceased account now allocated to another client after the account was mysteriously closed on the 17/12/2011."""