DC
Danai C

1 reviews | Active since Feb 2024

27 Feb 2024, 07:27

Deactivating accounts without awareness

I am very disappointed. I have been using Standard Bank for 3 years and my accounts were deactivated. I can’t tap, or withdraw my own money. I go to the branch last week and they told me it was fixed but still had the same issues. It’s been very frustrating. Every time I want to call as well the lines are always busy

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Replies (1)
Standard Bank
Standard Bank's reply27 Feb 2024, 07:31
Official
Dear Danai 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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