PK
Patrick K

1 reviews | Active since Aug 2015

02 Nov 2022, 23:35

**************** Mymo account by Standard Bank

I have a MYMO account with standard bank i dont use it for debit orders,swiping.I only use this account to fund my forex account and buy airtime yet i pay between R300 to R800 a month in charges for an account thats suppose to be R5 a month.I only transact twice in a month paying forex account and buying airtime.Example 28 oct 2022 i owed R152 in arrears i deposited R700 paid R525 and bought R40 airtime.The balance was R6 anfter then they charged me R14.44 for the deposit i made to my forex account,charged me for overdraft fee R69.00 then charged me for HONOURING FEE R132.00 then another HONOURING FEE R132.00 then another HONOURING FEE R14.44.I only used the app to deposit to my forex broker and bouight R40 airtime for the whole of october.This charges were made between 28 October 2022 and 1 Nov 2022 now my account is minus R260 something that means on 31 Nov 2022 i will be charged around R70 for overdraft service fee.I have never seen such **************** in my life.This bank is very very deceptive but i will also take it up with the ombudsman and they do this to me every month.

0
Replies (1)
Standard Bank
Standard Bank's reply03 Nov 2022, 08:10
Official
Good Morning Patrick

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration this has caused. 

We greatly appreciate your continued support. 

Regards

Standard Bank Help Centre
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