RP
Reuben P
1 reviews | Active since Jan 2013
13 Dec 2018, 15:28
**************** By U Count Standard Bank
3 month summary is as follows: September 2018 : 756 points received includes 254 points for fuel. I spent R917.12 on fuel for the month of September 2018
October 1189 points received includes 327 points for fuel. I spent R2557.16 on fuel for the month Of October 2018. November 526 points received includes 220 points for fuel. I spent a total of R5300.15 on fuel as I travelled from Cape Town to Durban on holiday.
I'm seriously confused as I spent 4 times more on fuel in November than I spent in September but but I received less points in November. This is how U Count Standard Bank rips me off for being a loyal member
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Replies (2)
Standard Bank's replyOfficial
13 Dec 2018, 16:01Dear Reuben
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Dec 2018, 16:01
Official
Dear Reuben
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
20 Dec 2018, 09:57Dear Reuben
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply20 Dec 2018, 09:57
Official
Dear Reuben
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to my email correspondence and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***