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On the 15th Nov, I called Standard bank's ***** number to report an unauthorized card transaction from my business account. I had the previous evening received an sms notification that X amount of money had been paid to a certain account with a reference that I had never seen nor heard of before. The lady that assisted me said their forensic department would investigate and be informed of the outcome and the full amount or a percentage would be reversed/ refunded before the following wednesday. Neither have I been contacted nor refunded. Infact, standard bank approved the ********** transaction, and for good measure slapped me right across my face with a nice transaction fee. My id number is ***. I want my money standard bank.