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Motshegwa M
1 reviews | Active since May 2016
03 Oct 2020, 07:07
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Standard bank your service fees especially ****** honouring fees are a day light ******* to the public. I have almost a R1000 to be deducted by you from my next salary. Just imagine!!! I am sending a complain to the commission and I'm busy comparing other banks. You just lost me and surely a lot more others!!!! I am a recently new customer of just about 2 years now and I was really sure that I made a good decision but I was wrong. I went your blog also and everyone is crying about your honouring fees.
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Replies (2)
Standard Bank's replyOfficial
04 Oct 2020, 02:57 Hello Motshegwa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply04 Oct 2020, 02:57
Official
Hello Motshegwa, Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Motshegwa M's updateReviewer Update
05 Oct 2020, 09:41Your response is still useless. If a person missed a debit order and gets penalized almost R150 for it which is also ridiculous. What is the honouring fee for?? What is honouring fee??? Again, I am closing my account by end of October!!!! Milk me while you still can!!!
MM
Motshegwa M's update05 Oct 2020, 09:41
Reviewer Update
Your response is still useless. If a person missed a debit order and gets penalized almost R150 for it which is also ridiculous. What is the honouring fee for?? What is honouring fee??? Again, I am closing my account by end of October!!!! Milk me while you still can!!!