DAYLIGHT ***** AND NO ACTION
We reported a case of ***** on the 28th of April 2022, for 3 transactions which took place in our business account without our knowledge in favour of an entity in the US which we don't know. It's now approximately 96 hours since We made that report and We still don't see any movement.
We sent a comprehensive email to *** and didn't even receive an auto response.
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Replies (2)
Standard Bank's replyOfficial
04 May 2022, 15:30Good day Thato
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply04 May 2022, 15:30
Official
Good day Thato
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
Thank you for posting your comments.
Your matter was escalated accordingly.
We will revert to you as soon as possible.
Kind regards
Standard Bank Help Centre
***
's updateReviewer Update
10 May 2022, 07:19Matter was resolved thank you
's update10 May 2022, 07:19
Reviewer Update
Matter was resolved thank you