BK
Buyile K

1 reviews | Active since Oct 2021

09 Aug 2025, 20:22

****** day right

I've just been ****** of all my money in my account whilst no verification sms was sent to me I agreeing to a purchase. Next month I'm moving to another bank, thank you for ruining more than 10 years of great service.

0
Replies (3)
Standard Bank
Standard Bank's reply10 Aug 2025, 00:24
Official
Dear Buyile K,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply13 Aug 2025, 10:39
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply14 Aug 2025, 12:52
Official
Dear Buyile, 

We hope you're well. 

We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 

Kindest regards,
Standard Bank Hello Peter Team
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