JN
Jessica N

1 reviews | Active since Jun 2011

25 May 2015, 09:27

Day Light ******* when banking with Std Bank

I logged a complaint on Standard Banks website in the course of this month to no avail, I think standard bank ignores their complaints in hope that it would just go away. It is unacceptable that I am been charged such a high fee to draw money out of my account. When I opened my account I opened a savings account and now all of a sudden it is on a cheque account? when did I agree to this? I need to draw money out of my account but I get ****** each time I do!!!!!! R21.25 to draw my own money. I think it is time to move banks. Ignore me and I will go away to another bank. I would prefer paying the R6.00 for debit card transactions because I dont make use of the facility to often. I like having cash on me so I limit myself to spending but standard bank wants to control this!!! I was never advised on the fee structure change. I want all the withdrawal transactions refunded to me.

0
Replies (1)
Standard Bank
Standard Bank's reply25 May 2015, 14:43
Official
Hello Nano,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***