Day light ******* fees

Item: Standard Bank
Rating: 1

Their service is pathetic, they debit my account with honoring fee twice while they are the ones responsible for making my account to be overdrawn while on my side when I checked I had transferred enough funds.

They dont even send an SMS to notify me at least cz when I bought I had transferred more than enough, not happy with their service.

An account was supposed to pay R5,85 I'm busy paying R165 as if I've opted one of their expensive packages.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

08 Mar 2023, 08:55

Good Day Given

Thank you for raising your concerns with us.

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.

Our team will be in touch with further feedback.

Kind regards
Standard Bank Help Centre
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Standard Bank's reply08 Mar 2023, 08:55

Official

's updateReviewer Update

09 Mar 2023, 11:55

Thank you I have now received excellent service from Mr Gorden Bila, resolved the issue well.

Thanks

's update09 Mar 2023, 11:55

Reviewer Update

Thank you I have now received excellent service from Mr Gorden Bila, resolved the issue well.

Thanks

Standard Bank's replyOfficial

09 Mar 2023, 12:07

Dear Given

Thank you so much for your kind words. We have sent your compliment to the banker.

We appreciate you taking the time to share your excellent experience with us.

Kind regards
Standard Bank Help Centre
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Standard Bank's reply09 Mar 2023, 12:07

Official