PT
Phindi T
1 reviews | Active since Sept 2019
21 Jul 2022, 08:36
Day Light *******
I have not been getting assistance to close an account and consultants that I sp3ak to are rude and are of no help whatsoever then consultants will call you back to tell you that the account which they were supposed to close has accumulated charges! To me this is theft and I will not allow Standardbank to ***** from me any further. If it's not inexplainable ***** from my personal account it's my business account!! The worst experience in the Banking sector thus far!!
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
21 Jul 2022, 08:52Hi Phindi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply21 Jul 2022, 08:52
Official
Hi Phindi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards, Standard Bank Hello Peter Team***
PT
Phindi T's updateReviewer Update
22 Jul 2022, 10:22I still have no feedback and I'm also getting no replies to emails. The next thing I'll be advised that the charges have increased yet this account should've been closed by now!
PT
Phindi T's update22 Jul 2022, 10:22
Reviewer Update
I still have no feedback and I'm also getting no replies to emails. The next thing I'll be advised that the charges have increased yet this account should've been closed by now!
Standard Bank's replyOfficial
22 Jul 2022, 10:56Good day Phindi
We have flagged this matter with our team.
We will review and get back to you with feedback.
Our humble apologies for the inconvenience caused.
Kindest regards, Standard Bank Hello Peter Team***
We have flagged this matter with our team.
We will review and get back to you with feedback.
Our humble apologies for the inconvenience caused.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply22 Jul 2022, 10:56
Official
Good day Phindi
We have flagged this matter with our team.
We will review and get back to you with feedback.
Our humble apologies for the inconvenience caused.
Kindest regards, Standard Bank Hello Peter Team***
We have flagged this matter with our team.
We will review and get back to you with feedback.
Our humble apologies for the inconvenience caused.
Kindest regards, Standard Bank Hello Peter Team***
PT
Phindi T's updateReviewer Update
26 Jul 2022, 15:31I've just received an SMS that my service request has been resolved yet I still haven't communicated with anyone. I don't even know what's going on with the matter??????????????
PT
Phindi T's update26 Jul 2022, 15:31
Reviewer Update
I've just received an SMS that my service request has been resolved yet I still haven't communicated with anyone. I don't even know what's going on with the matter??????????????