TM
Tuelo M

1 reviews | Active since Jun 2011

21 Dec 2022, 19:06

Day light *******

Standard bank my profile states am currently unemployed but account keeps going up on a negative I've sent an email earlier this requesting for my account to frozen or something but that was never done im not paying 2k something for an account I haven't used in months

0
Replies (5)
Standard Bank
Standard Bank's reply22 Dec 2022, 07:15
Official
Dear Tuelo

Thank you for alerting us to this. 

We would like to make sure your matter is resolved as a priority. 

We have reached out to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards
Standard Bank Hello Peter Team 
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TM
Tuelo M's update30 Dec 2022, 14:04
Reviewer Update
Hi guys any update regarding this matter?
Standard Bank
Standard Bank's reply30 Dec 2022, 14:13
Official
Good Day Tuelo

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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TM
Tuelo M's update20 Jan 2023, 11:13
Reviewer Update
Good day guys I was assisted by a lovely lady at the Kimberly branch but she could only place a stop on my account kindly close the check account as per my request
And leave the pure save active I'd appreciate it
Standard Bank
Standard Bank's reply20 Jan 2023, 12:03
Official
Good day Tuelo

Thank you for getting back to us.

We will share this with our team and we will be in touch with further feedback.

Kind regards
Standard Bank Help Centre 
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