EK
Emmanuel K

1 reviews | Active since Mar 2025

23 Apr 2025, 11:35

DAY LIGHT *******

I just want to warn standard banking app user to be careful when playing lotto via standard. Standard bank is not paying winning ticket(s). Better use other banks or buy the ticket at your the vendor( spar,checkers or garage). I just wonder how many other people are being shortchanged by the bank that pays ceo's millions.

0
Replies (3)
Standard Bank
Standard Bank's reply23 Apr 2025, 12:00
Official
Dear Emmanuel K, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
 
We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply23 Apr 2025, 13:40
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply24 Apr 2025, 12:09
Official
Dear Customer, 

We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. 

We have sent an email so that you can reach out to us at your convenience. 

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance. 

Kindest regards,
Standard Bank Hello Peter Team 
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