Day light *******

Guys so I have waited for some1 to contact me! But Up until date No1 has. I decided to go to Stand bank Phoenix today, got to speak to a Manager, who tells me that My Account that was Frozen for almost 7years with the Amount of R12000 of my personal and a loan Amount of R60000 from African Bank. The R60000 will be Recalled to African Bank and the balance of the 12K bank charges for a FROZEN ACCOUNT will be deducted!!!!! People if your Account has been frozen why would Standard bank still charge You A MONTHLY FEE??? WITH OUT any notification SMS EMAIL OR EVEN a phone call No Statements At All. Day light *******. Totally Unfair when I had asked the previous Manager to put these Money towards my home loan He refused. I had been to Standard bank Phoenix countless times and was turned/chased and form the branch. I didn't ask Standard bank Manager to freeze My Account with No explanation when I Asked. How do i trust A bank that *****ing from there customer's. If I don't make a payment towards my Standard Bank Acc I will receive a call/sms/email to say I owe/ or missed a payment???? Why in all these years none of this NO COMMUNICATION FORM THE BANK AT ALL!!! I even asked the the previous Manager and the present Manager if my fun's are still in my Account the reply I got was Yes nothing will happen to if, I was Not told that they was taking a service Fee for all these years I was told that the Account is frozen and nothing will go in or out of the Account. I the Account is frozen and I'm not using or offered a service What are you taking out a monthly Charges For.??? People need to know what/how Standard bank is robbing their Customer's Can't believe that I still have a home loan with these thevies... I told the Manager today that I dnt want to do business with Standard bank Anymore, I want to more my home loan away from Standard bank coz they dnt knw how to look after their Customer's they dnt want us as customers to be successful. The Manager at the Phoenix branch is trying to make this my fault!!! By saying to me I had left my Account like the for so long, she wants me to write a letter to her saying why! But the reasons where personal and the previous Manager didn't want to help. She says that my reason are not valid. To me it's *******. So much stories saying that they will get somone to call me it's been months nw. Plz Standard Bank get someone with higher authority to contact me my no. Is *** plz don't give a response jst to keep me quite on this platform.