lM
lerato M
1 reviews | Active since Oct 2012
14 Mar 2025, 08:35
Day light *******!!!
We had a stockvel account that we needed to withdraw the funds and close the account, and for us to do that the consultant who was assisting us said one of us needed to open an account, she said she will open a pay as you use account but 3 or 4 years later i am surprised i owe standard bank R800.... for an account i only used once. Worse they wont close the account until i settle the amount or they will have me blacklisted, thats what the consultant at Jabulani mall said.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
14 Mar 2025, 08:56Good day Lerato,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply14 Mar 2025, 08:56
Official
Good day Lerato,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's replyOfficial
17 Mar 2025, 14:42Good day Lerato,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
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Standard Bank's reply17 Mar 2025, 14:42
Official
Good day Lerato,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
lM
lerato M's updateReviewer Update
17 Mar 2025, 18:04Good day
Thank you so much my matter has been resolved. The account has been closed.
Gorden Bila thank you for your patience and your excellent customer service.
Thank you so much my matter has been resolved. The account has been closed.
Gorden Bila thank you for your patience and your excellent customer service.
lM
lerato M's update17 Mar 2025, 18:04
Reviewer Update
Good day
Thank you so much my matter has been resolved. The account has been closed.
Gorden Bila thank you for your patience and your excellent customer service.
Thank you so much my matter has been resolved. The account has been closed.
Gorden Bila thank you for your patience and your excellent customer service.
Standard Bank's replyOfficial
17 Mar 2025, 18:09Dear Lerato
Thank you so much for your rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kindest regards,
Standard Bank Social Media Team
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Thank you so much for your rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kindest regards,
Standard Bank Social Media Team
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Standard Bank's reply17 Mar 2025, 18:09
Official
Dear Lerato
Thank you so much for your rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kindest regards,
Standard Bank Social Media Team
***
Thank you so much for your rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Kindest regards,
Standard Bank Social Media Team
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