R1
Ricky 155
1 reviews | Active since Nov 2021
07 Jun 2025, 20:04
DATA BREACH WITHIN STANDARD BANK
25th May UberEats unauthorised payment on a card which I never used ever and not stored on any website. Today, attempted purchase at "WALMART.COM" on my credit card which I also do not store anywhere. First ***** case just resolves without even saying what root cause of issue was and now this.
Been with Standard Bank for 14yrs, basically been my only bank account. Now to have these type of issues,really not good. Multiple complaints online from people with similar issues,all Standard bank card holders. This seems like a data bank breach within bank. Have no idea why Standard bank are not taking this matter seriously,but I think I will consider moving to more secure bank
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
08 Jun 2025, 07:54Dear Ricky,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Jun 2025, 07:54
Official
Dear Ricky,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***