1 reviews | Active since Nov 2017
Data bought but I didn't receive it since 04 May still struggling
Standard bank never stops to fail me... I purchased data with MTN using the USSD *141*10# which goes via Standard bank and I received a notification from Standard bank that R260 went out of my account payd to Eazi Recharge on the 04 May 2018. But I never received that Data on my cellphone. I logged a call with Standardbank the lady Tlhogi was helping me and she logged the wrong information I don't know where she got that information from and it literally takes over 22 days to resolve a quiry. Ref# ********** 153. Now Petricia Dlamini had to log another call that will take another month and she didn't give me a reference number really Standardbank.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
***
Dear Tshepiso Tshepiso
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Tshepiso Tshepiso
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***