LA
LYTHEN A

1 reviews | Active since Nov 2019

19 Aug 2024, 07:35

Dark period in my life

Well after weeks of backwards and fowards the bank refuse to give me what I request and even how I can go about to what I need they refuse to repay all my money that was ****med but I still believe the culprits that ****med my money is employed by the bank and that is why i can not get a report of the outcome, I acted straight away after I was ****med and we managed to trace the money but nothing was said afterwards about the people or person involved even tough we had the culprit, that to me is a sign of the incompetence of the bank to protect us and our data. I was offered a goodwill of half the money wich put me in series finacial difficulties and have make a big debt in my credit score and will most probably end up at debt rescue as it stand now. After I accept the goodwill offer I have not recieved any feed back and it seems to me that I will end up in another fight to get that as well because I am trying different avenues to get money to repaid the people I owe and now I can't even get that goodwill offer, must say the last couple of months is stressfull and I am going through hell and can't even sleep and are always booked off from work and at the moment there is no light at the end of this very dark tunnel for me,but my only hope now is the almighty. Mr Abdul

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Replies (3)
Standard Bank
Standard Bank's reply19 Aug 2024, 07:58
Official
Hi Lythen

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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LA
LYTHEN A's update20 Aug 2024, 13:58
Reviewer Update
I emailed all the necessary document last week regarding my goodwill offer but have no response from nonody, I complained yesterday via hello Peter you rep**** and said someone will get in touch with me soon, as you can see on the reply still nothing, I gave up and don't know wich way anymore.
Mr abdul
Standard Bank
Standard Bank's reply20 Aug 2024, 14:30
Official
Good day Lythen.

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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