ED
Erin D
1 reviews | Active since Jun 2018
27 Oct 2020, 19:03
Dam upset
I am no really ****en ****ed at Standard bank service.i logged a complaint on HelloPeter last month regarding financial assistance.I have a loan with Standard that was approved in August.2 debits went off and I wanted to know if they can help me with another loan as I urgently need the money.They haven't emailed me or contacted me in any way.I went to my nearest branch yesterday and they were closed due to covid.This is no really *** service I must say.I have had loans and paid it up and I have been loyal and paid my loans on time every dam month on time.I am very disappointed in your service REALLY.Can you please assist me.I need the money.My ID number ***.
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Standard Bank's replyOfficial
28 Oct 2020, 01:32Hello Erin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Standard Bank's reply28 Oct 2020, 01:32
Official
Hello Erin
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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