ED
Erin D

1 reviews | Active since Jun 2018

26 Feb 2021, 02:38

Dam angry

My name is Erin Domingo. I have a account with Standard.I lost my job in November 2020.I am unemployed.I had a debit order on my account with a company Finchoice. They contacted me and I informed them that I am unemployed.I told them to stop DEBITING my bank account.I am so dam ****ed at them because on 26 February they deducted money from my account.I want to reverse that debit order.It was payment R761.45 I WANT MY MONEY BACK Please stop and reverse this debit order. I want my dam money.I need to provide for my family since I am the bread winner in our household.

0
Replies (1)
Standard Bank
Standard Bank's reply26 Feb 2021, 04:32
Official
Dear Erin Domingo ,

Thank you for posting your comment. 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
We apologize for the inconvenience and undue frustration, this has caused. 
We greatly appreciate your continued support 
Kind regards, Complaint Resolution Centre ********** ********** (fax) ***********