1 reviews | Active since Aug 2014
Daily unnecessary and irrelevant messages
I have been received a "friendly reminder, payment on your credit card us due, ignore if oaymentvhas already been made" message every week day for ell over a month now despite the fact that my credit card is paid in full every month by APO. I contacted thr card division on Wednesday 11th October 2017 and was told they had referred it to their tech department and that matter would be handled within 24 hours. I have since received 2 further "friendly reminders yet no action has been taken with regards yo my complaint. This is not the first time Standard Bank has been asked to stop doing this... Only to start doing it again 4 months later. This is going to lose you a customer. I will closing all accounts held with you as a result!
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We looking into your matter and will revert to you as soon as possible.
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Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
