EB
Elza B

1 reviews | Active since Jul 2013

03 Apr 2017, 14:22

Daily harassment calls from Standard Bank Current Account dept

<p>I have been receiving up to two calls daily from the Current Account department regarding payment due. The required payment was done on the 24 March and I received confirmation of payment via SMS. A gentleman I spoke to on the 29th assured me that these calls will stop, but have not. Today, both callers hung up on me when I expressed my absolute frustatration with these incessant phone calls. Extremely unprofessional behaviour.</p> <p> </p> <p>Standard Bank needs to up their game and other professional service to their clients</p>

0
Replies (1)
Standard Bank
Standard Bank's reply04 Apr 2017, 12:40
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards


Complaint Resolution Centre
***
*** (fax)
***