CYBERCRIME VICTIM NO HELP FROM STANDARD BANK?????

Item: Standard Bank
Rating: 1
Author: Elaine C

I have tried to contact Standardbank contact center then tried to contact ***** Department who said I need to speak to APPLICATION ***** and have been holding in for almost 1 hour FROM MY CELLPHONE !!! This is ridiculous. I want to report a serious cybercrime ***** problem to STOP a debit order but no one is assisting me. I am changing my bank.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

27 Mar 2021, 01:09

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)

***

Standard Bank's reply27 Mar 2021, 01:09

Official

Hello

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre
***

*** (fax)

***

Standard Bank's replyOfficial

30 Mar 2021, 09:34

Hello Elaine C

Thank you for posting your comment.

Please can you respond to our e-mail sent to you.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre

Standard Bank's reply30 Mar 2021, 09:34

Official

Hello Elaine C

Thank you for posting your comment.

Please can you respond to our e-mail sent to you.

We greatly appreciate your continued support

Kind regards,

Complaint Resolution Centre