Cyber attack by Standard bank
My wife has been the subject of an ongoing cyber attack by Standard bank. Sounds insane but its true. Someone put her phone number as reference when they took a loan, now they contact her daily in connection with it. The rudest consultants you can imagine, swearing at her, cutting her off and accusing her of theft. I am sick of her being attacked for no reason. I will be seeing to my own lawyers if this doesnt stop
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Replies (4)0
Replies (4)
Standard Bank's replyOfficial
15 Apr 2026, 10:43Dear Stefan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Apr 2026, 10:43
Official
Dear Stefan,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 Apr 2026, 15:43Dear Stefan,
I hope you are well.
Thank you for taking our call.
As discussed, the matter has been escalated to our IT team for investigation.
Feedback will be provided to you as soon as possible.
Please note that the expected turnaround time is 24 April 2026.
Kindest regards,
Standard Bank Hello Peter Team
***
I hope you are well.
Thank you for taking our call.
As discussed, the matter has been escalated to our IT team for investigation.
Feedback will be provided to you as soon as possible.
Please note that the expected turnaround time is 24 April 2026.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Apr 2026, 15:43
Official
Dear Stefan,
I hope you are well.
Thank you for taking our call.
As discussed, the matter has been escalated to our IT team for investigation.
Feedback will be provided to you as soon as possible.
Please note that the expected turnaround time is 24 April 2026.
Kindest regards,
Standard Bank Hello Peter Team
***
I hope you are well.
Thank you for taking our call.
As discussed, the matter has been escalated to our IT team for investigation.
Feedback will be provided to you as soon as possible.
Please note that the expected turnaround time is 24 April 2026.
Kindest regards,
Standard Bank Hello Peter Team
***
's updateReviewer Update
16 Apr 2026, 09:49Thank you for the prompt service,
the issue was traced to the dept collection agency that had the wrong number and Portia from Standard bank bent over backwards to find a resolution
Thank you
Sophia
the issue was traced to the dept collection agency that had the wrong number and Portia from Standard bank bent over backwards to find a resolution
Thank you
Sophia
's update16 Apr 2026, 09:49
Reviewer Update
Thank you for the prompt service,
the issue was traced to the dept collection agency that had the wrong number and Portia from Standard bank bent over backwards to find a resolution
Thank you
Sophia
the issue was traced to the dept collection agency that had the wrong number and Portia from Standard bank bent over backwards to find a resolution
Thank you
Sophia
Standard Bank's replyOfficial
16 Apr 2026, 09:54Dear Stefan,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply16 Apr 2026, 09:54
Official
Dear Stefan,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***